WELCOME STUDENT ORIENTATION
THE CAR BUSINESS
CAR DEALERSHIP
CAR BUSINESS FUNDAMENTALS
Protecting your business and assets
-
Overview
-
Responding to Presuit threats
-
How to respond to a certified demand
-
How to win chargebacks and disputes
-
Importance of releases
-
COURTESY REPAIR RELEASE (Use if you help with repairs)
-
WAIVER OF REMAINING BALANCE RELEASE(Use if you waive balance to resolve issue)
-
NONCARDHOLDER CARD AUTH (use this when customer is using someone elses card)
CAR RENTALS
Expanding your business
UNTIL NEXT TIME MILLIONAIRES!
